core:commonissuessolutions

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core:commonissuessolutions [28/12/2021 17:03] – admincore:commonissuessolutions [05/12/2022 00:13] (current) – admin
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 Try to execute RW Enhancer 2 as administrator mode or change the installation location of RW Enhancer 2. Try to execute RW Enhancer 2 as administrator mode or change the installation location of RW Enhancer 2.
 +
 +=====My license key is invalid=====
 +
 +Please make sure not to confuse the letter "O" with the number "0" when you enter your licence key.
  
 =====RW Enhancer 2 is asking me to perform a 'cooking' at each launch===== =====RW Enhancer 2 is asking me to perform a 'cooking' at each launch=====
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 Please make sure that you have started your scenario/quickdrive via the RW Enhancer 2 software and clicked on the "Drive Now".  Please make sure that you have started your scenario/quickdrive via the RW Enhancer 2 software and clicked on the "Drive Now". 
-Or switch your display mode from "FullScreen" to "Borderless" in Train Simulator settings.+Or switch your display mode from "FullScreen" to "Borderless" or "Windowed" in Train Simulator settings.
  
 =====I'm not hearing any PIS voices===== =====I'm not hearing any PIS voices=====
  
-Please make sure that you have [[core:sapivoicesinstallation|installed SAPI voices]].+{{ :core:qdservicesettings.png?250|}} 
 +Please make sure that you have [[core:sapivoicesinstallation|installed SAPI voices]] and that you launched a passenger scenario (or enabled Passenger Service for Quick Drive scenarios, see image). 
  
 =====Cooking process is crashing===== =====Cooking process is crashing=====
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 =====My HUD is showing some wrong informations with specific rolling-stock===== =====My HUD is showing some wrong informations with specific rolling-stock=====
  
-We will update RW Enhancer 2 gradually over the next month to support more and more rolling stock+We will update RW Enhancer 2 gradually over the next month to support more and more rolling stock. 
 + 
 +=====JoyToKey, Cobra One, AutoKey, or any other external software is not working right with RW Enhancer 2===== 
 + 
 +Please run those programs in administrator mode under windows by opening right-click popup menu and select “Run as administrator”. This should make them work with RW Enhancer 2. 
 + 
 +=====Performance is bad when RW Enhancer 2 is active===== 
 + 
 +- Please make an exception in windows (or any other) antivirus for RWEnhancer2.exe AND it's installation directory and do the same for Train Simulator. This will prevent potential crashes and performance issues. 
 +- On some PC configuration Train Simulator can have some performance issues while using Train Simulator 64 bits (needed by RWE 2). You can find a [[https://dovetailgames.freshdesk.com/support/solutions/articles/80000896173-my-frame-rate-is-much-worse-when-i-use-ts2020-64-bit-compared-to-32-bit-|fix for this issue here]].  
 +- Switch to borderless fullscreen or windowed display mode in Train Simulator settings. Both Train Simulator and RW Enhancer 2 should be faster and more stable. 
 + 
 +Under normal conditions, RW Enhancer 2 should be very light in terms of CPU/GPU/Hard drive usage.
  
-=====JoyToKey software is not working with RW Enhancer 2=====+====="TS Simulation Paused" popup window is getting displayed randomly while driving=====
  
-Please run "JoyToKey" with administrator mode under windows by opening right-click popup menu and select “Run as administrator”.+- Your anti-virus software is perturbating the communication between TS and RWE 2. Please make an exception in windows (or any other) antivirus for RWEnhancer2.exe AND it's installation directory and do the same for Train Simulator.
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  • Last modified: 28/12/2021 17:03
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